What is the BeforeU Care emergency app all about?

BeforeU Care is a unified emergency service platform that allows users to request ambulance, plumbing, electrical, legal, and police assistance from a single mobile app. It provides real-time tracking, subscription options, and a seamless emergency service experience.

How did Sphinx Solutions support the app development process?

Sphinx Solutions handled the complete project lifecycle including planning, UI/UX design, Android and iOS app development, backend architecture, field worker tools, and admin panel development, delivering a full end-to-end digital ecosystem.

Can the platform handle multiple services like ambulance, plumber, and electrician requests?

Yes, the platform is designed to manage multiple service types through dedicated workflows, enabling users to quickly and reliably request ambulance, plumber, electrician, or legal assistance.

Is the solution scalable for future features and regions?

Yes, the solution is built on a scalable architecture that allows easy expansion of services, addition of new features, and deployment across new regions without impacting performance.

Discover how Sphinx Solutions built BeforeU Care’s emergency service app ecosystem with subscriptions, real-time tracking, and multi-platform mobile solutions.

Q: What makes this solution different from a regular service booking app?

Unlike regular service booking apps, BeforeU Care integrates emergency response workflows, GPS tracking, SOS alerts, voucher systems, and real-time updates across multiple service categories within one unified platform.

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Project Overview

Before U Care collaborated with Sphinx Solutions to create a unified emergency app that combines critical services, including ambulance support, electrician aid, plumbing assistance, police coordination, and legal information into a single, dependable digital platform. Their goal was to design a system on which consumers could rely in an emergency, replete with quick access to approved service providers and seamless end-to-end communication.

To achieve this, the client required a complete mobile app development solution, including Android app development and iOS app development, supported by real-time GPS tracking, secure OTP authentication, multilingual accessibility, and an easy-to-use SOS feature. They also needed a subscription-driven structure where families could purchase plans, redeem vouchers, and request services without friction.

In addition to the user app, BeforeU Care desired a dedicated field worker app for task assignment management and a comprehensive web-based admin interface for managing clients, supervisors, emergency requests, payments, services, and locations. This ecosystem needed to be supplemented with an informative website exhibiting its capabilities, enabling a seamless experience for consumers from discovery to service completion.

Client Requirement

Centralised Emergency Service Platform A single emergency app that allowed users to easily seek vital services such as ambulance support, electrician, plumbing, police, and legal aid, similar to an integrated app bundled into one platform.

Multi-Platform Mobile Applications They required complete mobile app development, including Android and iOS app development, to provide consumers' easy access across many platforms.

Subscription & Voucher-Based System BeforeU Care needed a flexible subscription model that offered monthly, quarterly, and annual plans along with redeemable service vouchers for families.

Real-Time Tracking & SOS Support A core requirement was to integrate GPS tracking, SOS alerts, live service status updates, and toll-free number support to handle time-sensitive emergency requests efficiently.

Field Worker App With Assignment Workflow The client needed a dedicated field worker app to manage job allocation, navigation, status updates, OTP-based verification, and resolution tracking.

Comprehensive Web Admin Panel They requested a web-based admin panel to manage customers, subscriptions, payments, service locations, emergency requests, supervisors, and field staff roles, ensuring full operational control from one dashboard.

Technology Stack

Front-End

Back-End

Database

Servers

Problem Statement

BeforeU Care saw a need in the emergency services area. There was no single platform where customers could request immediate assistance with plumbing, electrical concerns, legal support, police cooperation, and medical emergencies. Users were forced to rely on untrustworthy service providers because there was no centralised ambulance, plumber, or electrician app that provided verified assistance when they needed it the most.

It was generally impossible for families to obtain such services that needed a very short time span of access, know the arrival of the staff on the scene, or communicate with the help groups in a very critical situation if there was no emergency app. The main problem with the already available options was that they didn’t provide real-time GPS monitoring, SOS features, as well as open service updates that very often led to situations in which there were delays, confusion, and safety ‍ ‌‍ ‍‌ ‍ ‌‍ ‍‌problems.

The challenge grew deeper when the client realised they needed a complete digital ecosystem that included Android and iOS app development. A field worker application and a powerful admin panel, all integrated with subscriptions, vouchers, payment systems, and multi-role access. Building such a platform required a structured approach, strong backend architecture, secure APIs, and coordination between user workflows, worker operations, and administrative controls.

Solutions Statement

Sphinx Solutions worked with Before U Care to develop a comprehensive emergency app ecosystem that connects clients to key services through a unified, user-friendly platform. By ‍ ‌‍ ‍‌ ‍ ‌‍ ‍‌ merging top-notch mobile app development techniques with a thorough knowledge of real-time emergency procedures, our team has devised a dependable instrument which can be utilised in an emergency as well as a regular one.

We created user-friendly mobile applications for both Android and iOS, guaranteeing that consumers could request help, follow service status, spend vouchers, and obtain SOS assistance without delay. The dedicated field worker app was designed to streamline job assignment, navigation, OTP-based verification, and job completion tracking, making operations efficient on the ground.

We developed an admin panel on the backend, which allows the BeforeU Care team to manage users, subscriptions, emergency requests, payments, locations, and worker performance, all from a single dashboard. The integrated system not only facilitates the services of different types, but also ensures that the communication between users, staff, and supervisors is going on smoothly without any ‍‍‌interruption. Sphinx Solutions developed a multi-application solution designed to handle real-time situations.

Development Process

Requirement Analysis

We gathered the client's specifications for a single emergency app that could handle calls for plumbing, electricity, and ambulance repairs in addition to subscriptions and real-time tracking.

Architecture Planning

A secure and scalable backend was planned to support smooth Android app development, iOS app development, GPS tracking, SOS alerts, and service workflows.

UI/UX Design

A simple, clean interface was designed to help users easily view and understand their health patterns across all devices.

Feature Development

Using our mobile app development expertise, we built OTP login, subscription plans, voucher management, service booking, Google Maps navigation, and multi-language support for all service types.

Testing & QA

Both apps were tested for performance, stability, location accuracy, and smooth operation across Android and iOS devices.

Deployment & Support

The complete system, including the user app, field worker app, and admin panel, was deployed successfully with ongoing support and maintenance.

A Sphinx Solution Perspective

Working on BeforeU Care was a meaningful experience for our team because it allowed us to build a unified emergency app that brings ambulance, plumbing, and electrical services together in one platform. The project improved our ability to create mobile applications, especially in terms of real-time tracking and SOS procedures. One of the main objectives was to provide perfect performance on both the iOS and Android platforms so that users and field workers could always rely on the app.

Implementation Step

Defining Service Workflows

We mapped individual workflows for each service category, such as the ambulance app, plumber app, and electrician app, to ensure smooth request handling within a unified emergency app.

Developing Multi-Platform Applications

Our team carried out structured Android app development and iOS app development, building user apps, a field worker app, and the required APIs for reliable communication.

Setting Up Real-Time Operations

We integrated GPS tracking, SOS alerts, OTP verification, and job assignment features to support time-sensitive responses and accurate service updates.

Building the Admin Management System

A centralised admin panel was created to oversee users, subscriptions, payments, service locations, emergency requests, and field staff activities from one dashboard.

Challenges !!

Users lacked a platform to request urgent help for ambulance, plumbing, or electrical issues, leading to confusion during emergencies when quick access was essential.

Managing real-time service assignments was difficult, as field workers had no structured system for navigation, job updates, or status tracking during critical situations.

Subscription plans, vouchers, payments, and multilingual needs required a stable backend and consistent performance across Android and iOS devices during peak usage.

The client needed full administrative control to manage users, services, locations, payments, and emergency requests from one reliable and easy-to-manage dashboard.

Solutions ✨

We built a unified emergency app that combined ambulance, plumber, and electrician services into one platform, offering fast access, simple booking, and real-time support.

We created a field worker app with GPS tracking, OTP verification, and live status updates to ensure faster task handling and clear communication for every request.

We built a scalable mobile app development architecture to support smooth Android and iOS app development, ensuring stable performance for all service features.

Sphinx Solutions developed an admin panel that allowed real-time monitoring, service management, worker oversight, and instant control over all operational activities.

Impact it Created

Faster Emergency Response

Emergency services that rely on electricity, plumbing, or ambulance can now be accessed more quickly as consumers have an opportunity to ask for instant help through a single emergency app.

Stronger Operational Efficiency

The field worker app improved job assignments, navigation, and updates, ensuring smoother coordination for all service categories.

Reliable Multi-Platform Performance

Consistent results across Android app development and iOS app development strengthened user trust and increased overall platform adoption.

Centralised Service Management

The admin panel allowed BeforeU Care to manage users, locations, payments, and emergency requests from one place, improving decision-making and daily operations.

Customer Testimonial

“Sphinx ‍Solutions team was such a delight to work with from the very beginning until the end. They really got what we wanted: a single emergency app that would be able to handle ambulance, plumbing, and electrical services in a very simple ‍manner.

They delivered exactly what we needed through dependable mobile app development, backed by strong Android app development and iOS app development expertise. The final platform is stable, user-friendly, and perfectly aligned with the operational needs of BeforeU Care.”

Summing Up

The‍‌‍‍‌‍‌‍‍‌ Before U Care initiative stands as an example of the way Sphinx Solutions changed a mere concept into a reliable emergency app, facilitating the connection of users with the must-have services such as ambulance support, plumbing repairs, and electrical assistance. Our solution provides a powerful mobile app development to provide easy access, live tracking, and a trouble-free user experience on both Android and iOS platforms.

By‍‌‍‍‌‍‌‍‍‌ implementing a flexible backend, specially designed field worker instruments, and a robust admin panel, the system provides total control to the client and a dependable service delivery to the users. This project, as well as our capacity to transform complicated service ecosystems into simple, efficient, and user-friendly digital products, is exemplified from the ground up by the app development for the core business and the company's operational efficiency in the long ‍‌‍‍‌‍‌‍‍‌run.

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FAQ

Questions & Answers

BeforeU Care is a unified emergency service platform that lets users request ambulance, plumbing, electrical, legal, and police assistance from one mobile app. It offers real-time tracking, subscriptions, and a seamless service experience.

Our team handled the complete project from planning and UI/UX to Android app development, iOS app development, backend architecture, field worker tools, and the admin panel. We delivered a full end-to-end digital ecosystem.

Unlike standard service apps, BeforeU Care integrates emergency response workflows, GPS tracking, SOS alerts, voucher systems, and real-time updates for multiple service categories within one unified platform.

Yes. The system was built to manage all service types through dedicated workflows, allowing users to request ambulance, plumber, electrician, or legal support quickly and reliably.

Absolutely. The app and admin panel were designed on a scalable architecture, making it easy to expand services, add new features, or extend operations to new locations without disrupting performance.